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Refund and Returns Policy

Effective Date: 01-Mar-2024

Thank you for shopping with VM UnifyTrendShop. We strive to ensure your satisfaction with every purchase. Please read our return and refund policy carefully to understand your rights and responsibilities.

Eligibility Criteria:

Our refund and returns policy lasts 3 days. If 3 days have passed after order delivery, we can’t offer you a refund or return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Note : Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return request is approved, then your refund will be processed, and amount will be credited directly into your bank account. In case of cash on delivery payment method, our team will ask you to provide bank details to credit refund amount into your bank account.

We will send you an email to notify that we have processed your refund.

For eligible return items, return shipping costs will be covered by the customer.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@unifytrendshop.com

Return Process

To initiate a return, please send a mail to support@unifytrendshop.com. Please refer the mail format as mentioned below. We will provide you with further instructions on how to return the item.

You do not need to return order back by using any shipping service provider. Your order will be taken from same delivery address. If you want to change the return order address you can provide this information in mail.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Return Request Mail Format

Subject : Order Return Request : <Customer Name> : <Order Number>

Message (must contain following details):

  • Order No :
  • Order Date :
  • Return Reason (short description regarding reason of returning order) :
  • Additional Information :
  • Pickup Address (if address is other than delivery address) :

Attachments – Images / Video

Note: Its recommended to create a video when you are opening a order item. Its useful for fast processing of your return order request.

Need help?

Contact us at support@unifytrendshop.com for questions related to refunds and returns.

By shopping with us, you agree to abide by our return and refund policy outlined above. Thank you for choosing VM UnifyTrendShop.

VM UnifyTrendShop reserves the right to update or modify this policy at any time without prior notice. Please refer to this page periodically for any changes.

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